#1 Software for Public Comment Management and Civic Engagement

Nanushuk Oil Exploration: Managing Public Input on Alaska’s North Slope

Alaska tundra and mountains representing the remote setting of the Nanushuk environmental review

Key Takeaways The Nanushuk Project on Alaska’s North Slope required a public review process capable of handling comments from multiple sources over a multiyear environmental review. Consultants at DOWL brought in SmartComment to create a more organized way to collect, classify, review, and respond to public input. SmartComment homepage Among SmartComment’s public management case studies, […]

How AI in Government Is Transforming Public Service Delivery and Project Management

Public sector project team reviewing information on a laptop during a meeting

Key Takeaways: Artificial intelligence has moved well beyond experimental chatbots. Government agencies are now testing and deploying AI to speed up internal work, improve service delivery, support research, and help staff work through large volumes of information.  For public agencies, the more useful question is no longer whether AI will affect project management. It is […]