Navigating complex public feedback across multiple active projects?

Explore Our Public Engagement Platform’s Features

Make Government Work Harder and Smarter with SmartComment

SmartComment is a comprehensive public engagement platform designed to streamline and enhance the public comment and stakeholder engagement processes.

We offer community analysis and feedback engineering with a range of features that facilitate collaboration, analysis, and communication around public input on projects, policies, and initiatives. What that means for you and your agency is a more centralized, digital workspace built to handle the complex realities of formal regulatory reviews, stakeholder data collection, and compliance deadlines.

In an age of rising litigation and apathy, our clients report that SmartComment was one of their smartest choices.

Connect Platform Capabilities to Regulatory Outcomes

Guiding high-stakes public review demands administrative accountability. When participation scales, processing unstructured data across multiple agencies introduces operational friction.

Stay in Compliance While Pushing The Boundaries of What’s Possible

SmartComment replaces fragmented spreadsheets with a focused public engagement platform designed around how formal reviews actually function. Our core architecture organizes your public intake process, safeguards transparent data handling, and keeps internal teams aligned from initial notice through final disclosure.

With SmartComment, you can compile and respond to feedback in a timely, consistent, and compliant manner.

Conduct public sentiment analysis with confidence, knowing that you engaged and empowered the entire community to be part of the process.

What Everyone is Saying...

"SmartComment is fantastic. It combines ease of use with transparency and has upped our public engagement game significantly. It has saved huge amounts of time as we no longer have to respond to public records requests because all of the comments are already online. It has also increased the amount of comments we receive for permits and regulation changes, making government more accessible and transparent. Just what Alaska was looking for!"

"SmartComment is a game-changer!!! The SmartComment software provides the public with easy comment entry, interactive mapping, and a comment dashboard to provide efficient management of comments and easily display comment analytics for ‘comment tracking’. SmartComment gives staff the ability to take an automated approach to something that was done manually before to increase productivity and efficiency."

"Using SmartComment to manage our public comment periods provides a clear and streamlined user experience for our stakeholders. Behind the scenes, we have received incredible support from the SmartComment team when training our users or managing high profile or special projects."

"SmartComment has been immensely helpful in handling hundreds of our public comment periods every year. It meets the public's needs to easily provide electronic comments to our agency, while helping us organize and respond in a timely manner."

"SmartComment has enabled more people in more places to share their comments with our agency. Not only does SmartComment provide a beautiful and accessible user interface, but it also includes helpful tools for managing and responding to comments, making our agency’s work more efficient and effective."

"SmartComment has been a game-changer for us! It helps us gain input on our standards, and the responsive vendor ensures a seamless experience. Easy-to-use with robust reporting, making data-driven decisions has never been more effortless."

“SmartComment is allowing us to cast a wider net and providing a way to categorize and easily understand the information.”

"Handwritten comments are a thing of the past. SmartComment expedited our responses to public comments.”

Community Analysis and Feedback Engineering:

Complex Regulatory Reviews Made Easy

SmartComment applies software engineering best practices alongside community analysis and engagement for deliverables, unlike anything you will find on a traditional platform. Like you, we know better public engagement leads to better outcomes.

We are committed to the success of your organization and the people you serve, through:

Public Review Suite

Operational Purpose Centralized comment intake process

Primary Workflow Outcome Secure ledger or community inputs

Community Engagement

Operational Purpose Accessible administration portal

Primary Workflow Outcome Broad, verified participation

Build a Document

Operational Purpose Inline review and response management

Primary Workflow Outcome Targeted public input organization

Demographic Mapping

Operational Purpose Regional trend visibility

Primary Workflow Outcome Actionable public sentiment analysis

Stakeholder Hub

Operational Purpose Long-term contact and history tracking

Primary Workflow Outcome Complete project comment auditing

Ready to Get Started?

Schedule A Demo Today!

public review suite

Our citizen engagement software introduces structured governance to your initial comment intake process.

This unified framework helps reviewing authorities compile public feedback quickly, so no substantive public input is overlooked during intensive compliance windows.

Community Engagement

This interface bridges the gap between complex internal reviews and public access, allowing agencies to launch branded portals.

By using this purpose-built public engagement platform, you maintain transparency, ensure intake scales smoothly, and demonstrate your sincere commitment to building public trust.

Build A Document

Our framework simplifies text-heavy reviews by linking feedback directly to specific sections or environmental criteria.

This architecture replaces high-level summaries with focused review and response management tools, accelerating your final response documentation timelines.

Demographic Mapping

With this capability, policy teams project citizen responses onto specific geographic regions.

This public comment software transforms raw text into visual data points, generating reliable public sentiment analysis before formal public hearings start to reveal evolving regional feedback.

Stakeholder Hub

This system acts as a reliable foundation for permanent record-keeping by organizing a clean registry of every participant.

Our consolidated directory provides continuous project comment tracking, allowing leadership to reference historical interactions across active projects instantly.

Strategic Design for Strategic Leaders

Specifically engineered for community analysis and feedback, SmartComment focuses exclusively on the actual steps of an administrative public review. Our focused public engagement platform matches your regulatory workflows out of the box.

Your teams will have the specialized comment-management tools needed to accurately compile public feedback and meet compliance deadlines.

Enforce administrative accountability across multi-agency reviews to safely organize high volumes of public input.

Mitigate operational risk by tracking substantive comments that disjointed spreadsheets completely miss.

Satisfy strict disclosure mandates with an instantly exportable, audit-ready administrative ledger.

Assess Your Next Public Review Framework With SmartComment

See how our core tools adapt to your specific department structures, permitting timelines, and disclosure standards.

See firsthand how this automated public engagement platform drives flawless project delivery from the start.