How COVID-19 Is Remaking Citizen Engagement

Government Agencies Embrace Digital Tools, New Processes to Communicate With Stakeholders

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No matter their motto, all government entities now essentially exist under a single banner: In Zoom we trust.

Once the online meeting tool of choice for the slickest of tech companies, this now-ubiquitous online meeting platform has gone mainstream among the municipalities and regulatory agencies whose traditional method of stakeholder engagement -- the in-person meeting -- has been sidelined by the COVID-19 pandemic.

Of course, Zoom is just one of the dozens of online tools that have gone from “nice-to-haves” to necessary for the regulators and administrators overseeing America's response to the coronavirus crisis.

Posted on April 30, 2020
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The Infrastructure Impasse

President Trump's Meeting Walk-Out Is Only The Latest Setback In Fixing America's Roads and Bridges. Here's What Else Stands In The Way.

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Three minutes into a scheduled infrastructure meeting with Democratic Congressional leaders on Wednesday, President Trump abruptly left the meeting, angry about continuing investigations into his administration by Congress.

For those following the fate of a potential infrastructure bill, it's only the latest in a series of disappointing setbacks that have thus far stalled any kind of momentum on a bipartisan pledge to fix the nation's crumbling transportation routes.

Posted on May 28, 2019
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