We write regularly on topics including public engagement, innovation, the environmental review process, transportation, infrastructure, urban planning, and our experience running a software company.

Using Public Commenting Periods to Improve Policies and Products
Since the US existed as colonies of Great Britain, constituents desired input into the government and rule and law making. When the colonies became the US, the government ensured that it included the ability to provide public comment any time a major change in law or...

Building a Participatory Culture in Your City
A good local government is one that works in concert with its citizens. That may be common sense, but it doesn’t mean that it’s easy to pull off. Even a small municipality will have to listen and speak to a population hundreds of times larger than the staff available...

How to Use Customer Feedback to Make a Better Business
Every business, whether it sells a service or a product, whether it caters to a niche audience or a broad range of buyers, needs to iterate to maintain its relevance. As the world changes and improves, you need to make sure your business is improving alongside it, but...

Democracy: Where We’re Going, Where We’ve Been
Many modern countries would consider their democratic systems a point of pride, something that sets them apart from their ancestors and the tyrannies that they often lived under. Indeed, democracy is something to be proud of. The right of citizens to have a say in the...

The National Significance of Public Comment: Past, Present, and Future
The National Significance of Public Comment: Past, Present, and Future Government is always changing. It's a fact that can be both frightening and inspirational. When the rules aren't set in stone, then there's always the chance that the unjust or ineffective ones can...
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