Can We Fix Our Infrastructure in Seven Steps?
New Study Focuses on Solutions for Nation's Highways
Americans agree that our crumbling infrastructure needs fixing. Getting them to agree on what to fix and how to pay for it? That’s a little tougher. But a paper published Monday by the Hamilton Project puts forth some ideas it said would kickstart this much-needed initiative.
A New Era for Public Engagement
The Digital Solution Transforming Comment Management
As far as introductions for a new blog go, "Hello" is pretty simple. But, let's be honest. Hello is kind of hard to screw up. Much harder to manage are the multitude of steps that come after introductions and ultimately go into making a relationship successful. There's listening, building trust, understanding -- all while avoiding the situational stumbles, crossed wires, and unintended slights that can derail human connection from even the smoothest of starts.