Congratulations! Your Project is Engaged!

But Success Depends on Welcoming Public to the Party

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Do you know why we at SmartComment are so into public engagement?

Because we’re a bunch of romantics and, well, the process is pretty much like a wedding engagement -- between your project and its eventual users. It starts with a big proposal, involves a lot of planning and money, some folks want to hurry it along, some want it called off -- and the whole thing can be sunk by poor communication.

Posted on May 20, 2015
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A New Era for Public Engagement

The Digital Solution Transforming Comment Management

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Hello there.

As far as introductions for a new blog go, 'Hello' is pretty simple. But, let's be honest. Hello is kind of hard to screw up. Much harder to manage are the multitude of steps that come after introductions and ultimately go into making a relationship successful. There's listening, building trust, understanding -- all while avoiding the situational stumbles, crossed wires, and unintended slights that can derail human connection from even the smoothest of starts.

Posted on May 6, 2015
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