A Year of 'Smart' Growth

Innovations, New Clients Promise an Exciting 2018

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Every business has that year when groundswell becomes growth. When prospects begin turning predictably into projects. When they're able to stop worrying about getting clients and instead focus exclusively on delighting them.

At SmartComment, 2017 was that year. With thousands of projects and users across the country, we're both thrilled and humbled that so many project leads are turning to us to help manage public comments related to their most critical infrastructure efforts and public engagement campaigns.

Posted on December 29, 2017
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Five Steps to a Lean Organization

How Agency Leaders Are Doing More with Less

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SmartComment was lucky to spend several days last month with the leaders of some of the nation's most innovative environmental agencies at the annual Environmental Council of States (ECOS) conference in Jackson, Wyoming.

Alongside clients, contacts and new friends, we attended sessions that focused on some of the most current - and critical - issues facing environmental regulators today: streamlining state coordination with the EPA, better communicating program outcomes with the public, improving the permitting process, and many other important topics.

Posted on October 5, 2017
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The Engagement Advantage

Why Accreditation Agencies Are at Forefront of Public Outreach

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For companies and government agencies operating in today's ever-vigilant consumer climate, having a dedicated, artfully employed digital public engagement program is no longer a nice-to-have feature for the forward-thinking few. Rather, installing an accessible and genuine method for interacting with stakeholders is an absolute necessity for organizations of all sizes.

Aided by powerful new interactive tools, modern public engagement yields untold advantages -- from gleaning data and reliable evidence that can accurately anticipate clients' ever-evolving needs, to developing organic channels to foster future growth or respond to a crisis.

Posted on May 31, 2017
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The Golden Age of Go

Big Investments, Ideas Fueling Transportation's Future

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If historians ever go searching for a start date of the modern era of transportation innovation, they might very well look at November 8, 2016.

On that day, millions of Americans -- divided as never before by issues of politics and party -- agreed almost uniformly on one thing: the need to prioritize our nation's transportation systems as the backbone of our future economic growth. Voters in 26 states approved transportation spending measures that will invest an eye-popping $200 billion over the next generation in upgrading, replacing, and reinventing the ways Americans get around -- from subways to highways to bicycles and beyond.

Posted on February 17, 2017
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A Digital DIY Dilemma

Five Reasons Agencies Should Opt for a Software Partner

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There was a time -- back when PCs were beige and "java" mostly referred to coffee -- that building in-house software was the go-to staple of any dynamic, forward-thinking organization. If a corporate enterprise or government agency identified a problem that could be better solved with a computer program, they did the proactive thing and either hired or assigned an in-house developer (or five) to build it.

Like buying Palm Pilots for the entire staff, this made sense at the time. After all, computer coding was still fairly primitive and Silicon Valley was almost singularly fixated on putting a "dot-com" behind large traditional institutions. Simply put, there just weren't enough specialized software companies building digital tools for an organization's many different needs.

Posted on November 30, 2016
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